Beautiful notebook! So happy with it.
Arrived on time, nice thank you note . My Friend loved this gift meaningful words and beautiful original artwork.
Shipping policy
SHIPPING & DELIVERY POLICY
We ship worldwide from our fulfilment partner in the United Kingdom. Every order is packed with care and sent using tracked delivery, so you can follow its journey home. Most orders are dispatched within 1–3 business days.
UNITED KINGDOM
• £4.99 tracked delivery
• Free tracked shipping on orders over £39
• Delivered in 2–4 business days
EUROPEAN UNION
• €5.99 tracked delivery (DDP)
• Free tracked shipping on orders over €39
• Delivered in 4–10 business days
• All taxes and duties included — no customs fees
UNITED STATES
• Tracked delivery — calculated at checkout (DDP)
• Free tracked shipping on orders over $100
• Delivered in 4–10 business days
• All taxes and duties included — no customs fees
(Shipping is displayed in USD at checkout.)
CANADA
• Tracked delivery — calculated at checkout
• Free shipping on orders over CA$120
• Delivered in 6–14 business days
• Local taxes/duties may apply (DDU)
AUSTRALIA
• Tracked delivery — calculated at checkout
• Free shipping on orders over AU$140
• Delivered in 6–14 business days
• Local taxes/duties may apply (DDU)
NEW ZEALAND
• Tracked delivery — calculated at checkout
• Free shipping on orders over NZ$140
• Delivered in 6–14 business days
• Local taxes/duties may apply (DDU)
INTERNATIONAL (REST OF WORLD)
• Tracked delivery — calculated at checkout
• Delivered in 7–21 business days
• Local taxes/duties may apply (DDU)
DISPATCH TIMES
We aim to dispatch all orders within 1–3 business days. During busy periods (holidays or product launches), dispatch may take slightly longer.
TRACKING
You will receive a tracking link via email as soon as your order ships.
CUSTOMS & DUTIES
EU and US orders are shipped Delivered Duty Paid (DDP) — meaning all taxes and duties are included, with no customs charges on arrival.
For Canada, Australia, New Zealand, and other international destinations, local import duties or taxes may apply on delivery (DDU). If you are unsure, please check your country’s import rules before ordering.
DELIVERY ISSUES
If your order is delayed, missing, or arrives damaged, please email us and we’ll help resolve it promptly.
PRE-ORDERS
If an item is marked as pre-order, estimated shipping times will be noted on the product page. Orders containing both in-stock and pre-order items will ship together unless arranged otherwise.
SHIPPING ADDRESS
Please ensure your shipping address is correct at checkout. We cannot replace items sent to an incorrect address.
QUESTIONS
If you have any questions about shipping, timings, or special requests, please reach out anytime — we’re here to help.